Error diagnosis
What is the error? | KARDS won't start. |
Is there an error message? |
Yes, you see an error dialog with the error message "CreateProcess() returned 15a". |
When does the error occur? | The error occurs when you try starting KARDS. |
Error reason
This problem has not a single, clearly defined reason. The game files could be corrupt, your antivirus could block access to the game, you might not have the required rights to access the game files.
How to fix this error
There are several potential solutions.
- Verify the integrity of the game files
- Check your Antivirus settings
- Run KARDS in admin mode
- Run Steam in admin mode
Follow the instructions below to check each solution.
A) Verify the integrity of the game files
- Right click the game in your Steam Library.
- Go to Properties then the Local Files tab.
- Click Verify Integrity of Game Files.
- Wait for the verification process to complete. This should remove any potentially corrupt or broken files and allow the game to run.
B) Check your Antivirus settings
- Some antivirus programs are known to block programs from running. Please consult the help website of your chosen antivirus for information on how to add a program to your exceptions list.
C) Run KARDS as administrator
- Right click the game in your Steam Library.
- Go to Properties then the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application).
- Right click it and go to Properties.
- Click the Compatibility tab.
- Check the Run this program as an administrator box.
- Click Apply.
- Once you have done this, restart Steam and try launching the game again.
D) Run Steam as administrator
- Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam).
- Right click the Steam executable.
- Follow the above steps to set it to Run as Administrator
- Restart Steam.
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